Our student support helpline advisors are experienced and qualified counselors and emotional support specialists all based in the UK. Our student helpline team in UK is specially trained to understand the particular challenges experienced by students, whether they’re studying close to home, in another city or another country

* Core hours of operation are 8 am to 8:30 pm Monday to Friday and 10 am to 4pm on Saturday UK time. Those requiring counselling support may speak with a qualified student support counselor. Out of hours for student support helpline services will be provided by individuals trained in counselling skills to provide similar services, backed up by Senior “on call” duty therapists.